Privacy

Privacy Policy

At Levenli, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following personal information:

  • Your name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Purchase history
  • IP address and browser/device data

We collect this information to fulfill your order, communicate with you, and improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Send order confirmations and updates
  • Respond to customer service inquiries
  • Send promotional emails (only if you’ve opted in)
  • Improve our website and product offerings
  • Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data only with trusted third parties for order fulfillment and store operations, such as:

  • Shopify (our eCommerce platform)
  • Payment processors (e.g., PayPal, Payoneer, etc.)
  • Shipping providers
  • Marketing tools (only if you’ve opted in)

These providers only access the data necessary to perform their functions and are required to keep it secure.

4. Cookies

Our website uses cookies to:

  • Keep track of items in your cart
  • Understand how you use the site
  • Improve user experience and performance

You can choose to disable cookies through your browser settings, but some parts of the site may not work correctly.

5. Marketing Communications

If you subscribe to our newsletter, we may send you emails about new products, special offers, or eco-living tips. You can unsubscribe at any time using the link in the email or by contacting us directly.

6. Your Rights (EU/UK/California Users)

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Withdraw consent to marketing
  • File a complaint with a privacy authority

Please contact us at support@levenli.com for any requests.

7. Data Security

We take appropriate security measures to protect your personal data, including secure servers, encrypted transactions, and limited employee access.

However, no method of transmission over the internet is 100% secure. We do our best but cannot guarantee complete security.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. Please review their policies when visiting those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or the law. The latest version will always be posted here with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: support@levenli.com
🌐 Website: https://levenli.com